Terms of service

Terms of Service

Welcome to PawsPause. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. General

By using our website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

2. Products and Services

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

We make every effort to display product descriptions, images, and colors accurately. However, we cannot guarantee that your device will display colors exactly as they appear.

3. Personalized Products

Many of our products are personalized based on the information you provide.

By placing an order, you confirm that:

  • All submitted information (e.g. names, text, images) is accurate

  • You have the right to use any content you provide

We are not responsible for errors submitted by customers.

4. Orders and Payment

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including:

  • Pricing errors

  • Suspected fraud

  • Incorrect or incomplete information

Prices are displayed in the selected currency and may include applicable taxes where required.

5. Shipping

Delivery times are estimates and may vary depending on your location.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance

  • External factors beyond our control

Customers are responsible for any applicable customs duties or import taxes.

6. Returns and Refunds

Please refer to our Refund & Return Policy for detailed information.

Personalized or custom-made items are generally non-refundable unless defective or incorrect.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Pawspause and may not be used, reproduced, or distributed without permission.

8. Limitation of Liability

To the fullest extent permitted by law, Pawspause shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws. If you are a consumer in the European Union, you may also benefit from mandatory provisions of the law of your country of residence.

11. Contact

If you have any questions about these Terms, please contact us:

📧 info@pawspause.eu

Thank you for visiting PawsPause.